FCA Supervision & Remediation
Support with FCA information requests, supervisory correspondence, Dear CEO letter responses, skilled person reviews and regulatory remediation programmes.
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Whether you need licensing support, compliance advice or regulatory strategy, our team is ready to help. Free initial consultation - no obligation.
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What We Do
FCA supervisory contact is rarely random. An information request, a Dear CEO letter follow-up or a request for a skilled person review reflects a view the regulator has already begun to form. How a firm responds materially affects what happens next.
The most damaging responses are not dishonest ones. They are responses that are late, incomplete, internally inconsistent or that assert control without producing evidence. Once the FCA doubts the reliability of a firm's own account, the intensity of supervision increases and the firm loses the ability to lead its own remediation.
We help management understand what the regulator is actually testing, assemble and pressure-test the evidence before it is submitted, respond accurately and completely, and design remediation that closes the issue with verified effectiveness rather than a completed action log.
Issue Diagnosis
We establish what the regulator is testing and what the underlying concern is likely to be.
Evidence Assembly
We gather and challenge the underlying evidence before anything is submitted.
Response
We draft accurate, complete and internally consistent responses with appropriate senior sign-off.
Remediation & Assurance
We design remediation, oversee delivery and test effectiveness after implementation.
What's Included
Information Request Response
Structured, evidenced responses to FCA requests with a clear audit trail.
Gap Analysis Against Regulatory Concern
An honest assessment of exposure before the regulator reaches its own conclusion.
Dear CEO Letter Assessment
Firm-specific assessment against the expectations set out in relevant portfolio letters.
Skilled Person Review Support
Preparation, scoping input, evidence management and support through a s166 review.
Remediation Programme Design
Sequenced remediation with owners, milestones, governance and board reporting.
Post-Remediation Assurance
Independent testing that the remediation has worked, not merely that it has been delivered.
Who This Service Is For
Firm Types
- - Firms in active supervisory correspondence
- - Firms subject to a skilled person review
- - Firms responding to a Dear CEO or portfolio letter
- - Boards requiring independent assurance
Situations & Triggers
- - An FCA information request requires a structured response
- - An internal review has identified regulatory breaches
- - Remediation has stalled or lacks credibility
- - The firm needs to demonstrate effectiveness after remediation
Why Work With Us
Financial Services Only
We operate exclusively within regulated financial services. Every member of our team has direct regulatory experience in this sector.
Senior-Led Delivery
Every engagement is led by a senior consultant with hands-on regulatory experience - not delegated to junior staff.
Practical, Not Theoretical
We build frameworks that work in practice, not just on paper. Our advice is grounded in what regulators actually expect.
Global Reach
We advise across 65+ jurisdictions, combining local regulatory knowledge with a consistent, high-quality approach.
Related Insights
Frequently Asked Questions
Accurately, completely and on time. Before responding, establish what the regulator is testing, verify the underlying data rather than relying on what systems report, ensure the response is consistent with previous submissions and regulatory returns, and obtain appropriate senior sign-off. Where the answer is unfavourable, say so and set out what is being done.
A review commissioned under section 166 of the Financial Services and Markets Act 2000, carried out by an independent skilled person and paid for by the firm. It is generally used where the FCA wants independent verification of a firm's position on a specific issue. The scope is set by the FCA and the findings are reported to the regulator.
By carrying out a firm-specific assessment against the expectations set out, evidencing the conclusion rather than asserting compliance, escalating findings to the board and acting where gaps exist. The FCA typically follows up, and firms that responded generically are the ones that struggle.
Clear scoping of the affected population, root cause analysis rather than symptom treatment, realistic sequencing, named accountable owners, board-level oversight, and independent testing after implementation to confirm the issue is actually resolved. Programmes closed on delivery rather than on evidence of effectiveness frequently reopen.
Our role is regulatory and technical rather than legal representation. We work alongside the firm's legal advisers on the regulatory substance, evidence and remediation. Where legal privilege or representation is required, we recommend appropriate specialist counsel.
Yes. Boards frequently need an independent view of whether management's assessment of the regulatory position is accurate, particularly before a transaction, a supervisory meeting or a significant remediation decision.